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Tag: Customer Relations [ All ]

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  Title Copies
Customer Service Training 101: Quick and Easy Techniques That Get Great Results 
Edition: 1 
Year: 2005 
ISBN: 0814472907 
ISBN 13: 9780814472903 
Call No: CC04 
 1 
Great Customer Service on the Telephone (Worksmart Series) 
Edition: 1 
Year: 1992 
ISBN: 081447795X 
ISBN 13: 9780814477953 
Call No: CC01 
 1 
Once a Customer, Always a Customer 
Edition: 3rd 
Year: 2011 
ISBN: 186076164X 
ISBN 13: 9781860761645 
Call No: CC06 
 1 
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! 
Edition: 1 
Year: 1999 
ISBN: 0071405577 
ISBN 13: 9780070248175 
Call No: CC02 
 1 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
ISBN: 0070779740 
ISBN 13: 9780070779747 
Call No: CC03 
 1